“Network engineers are like the plumbers of the network,” Dunn says. “If a pipe gets too congested, it’s our job to troubleshoot and ensure that everything moves quickly and efficiently so that everyone who uses the network is happy.”
In her case, that’s a lot of people to keep happy, since Dunn is responsible for operations on three regional research and education networks, PennREN, Southern Crossroads SoX, and Rhode Island’s OSHEAN.
All of these networks are set up differently, using different protocols and equipment. But that doesn’t bother Dunn. “I love to solve these puzzles,” she says. “I really get into researching, digging around, and talking to different communities to maintain network health and solve problems when they come up.”
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